MyTeleVox ASP

Log in to manage your online account with Televox by using mytelevox.com. Simply type in your customer number, staff login and password to their corresponding fields and use the ‘Login’ button to proceed to your account. In case you forget your password, just use the link that says ‘Forgot your password?’ to seek assistance. If this is your first time to use the portal, use the appropriate ‘Click here’ link to set up Wizard and configure your system.



If you are a new Vox On-Hold customer, there is also a specific ‘Click here’ link that you can use to access the Vox On-Hold portal. If the purpose of your visit is to submit an online support request, please use the appropriate ‘Click here’ link to view a copy of the user guide on mytelevox.com. You may also start a live chat session with a technical support specialist by using the blue ‘Go’ button found on the lower right hand of the page. But if you prefer speaking with a technical specialist over the phone, just dial 877-269-2904.

mytelevox

How to Access Billing on MyTelevox Portal

Televox Solutions focus on developing foundational technologies and clinical assets that help healthcare organizations deliver excellent patient and operational care. The company’s services include reminding patients of their upcoming appointments to periodic touch points via remote monitoring surveys. If you want to check on your billing information, you have to create a user account that gives you access to the billing summary.

You will need to provide the following information to create an account and have a User ID:

  • Customer ID
  • User ID
  • Password
  • First Name
  • Last Name
  • Email Address

To create an account, use the subheading marked as ‘Billing’ and fill out the form provided on the next page. Once you’ve finished, use the button that says ‘Create Account’ to complete the process. If you want to make a payment today, you may download the new order payment authorization form by using the link button found on the upper right corner of the ‘Billing’ page.

Televox’s main office is currently located at 1110 Montlimar Drive Suite 700, Mobile, Alabama 36609. You can directly contact the company for all your My Televox account concerns by calling 251-633-9252 or 800-644-4266. If you want to send in an email message, please send it to tvxsupport@west.com.

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