Macy’s Card Account Management

Access My Macy’s credit card online member portal and sign in to manage your account using macys.com/mymacyscard. Create your own profile to pay bills online, check out faster, and enjoy member only benefits. Hasslefree bill pay has never been easier, and the ability to pay online from any device allows payment on the go.



Open up a macys.com/mymacyscard account today and save 20% on all purchases made today and tomorrow totaling up to $100. To be approved for an account, you are subject to credit approval, and certain exclusions and details exist with this offer. If you already have a an account, activate your Macy’s American Express card to start using it today.

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Activate macys.com mymacyscard



To start using your new card today, click the black box link titled “Activate Card”, we you will be redirected to a department stores national Bank website that is managed through Citibank. DSNB is the company who issues Macy’s credit cards and is an affiliate of Macy’s and Citibank. To access this portion of the activation process, you must agree to continue.

  • Verify your card information by entering the following information:
  • Card number
  • Name as it appears on your card
  • Security code (for digit number located underneath the Macy’s logo on your American Express card or the three digit security code located on the back of your card for Macy’s private label)
  • Last four digits of the primary cardholders Social Security number
  • Click verify to complete the process

If you have any questions or concerns during the activation process or regarding your account or status, call 1-888-257-6757 for customer support Monday through Saturday from 9 AM to 9 PM.



Apply to Save 20%

To start the application process for your own Macy’s card, click the apply now button to get started. To be eligible you must be 18 years of age or older and have a valid Social Security number and photo ID number. The online application is only good for the Macy’s credit card, if you wish to apply for the American Express card you must visit your local store and apply in person.

Exclusive Member Benefits

  • Save any day you choose with Macy’s*passes
  • Join thanks for sharing to get rewards in early September through December 31st.
  • Manage your Macy’s offers all in one place, and saves best offers you wish to use in the future.
  • Periodically be surprised with a savings offer for a future purchase when you use your Macy’s member card account.

Sign in to Your Macy’s Profile

Once you have created your own profile, you’ll need your email and password to login. It is important to make sure to change your passwords periodically, avoid reusing password for multiple sites, and use complex characters including uppercase and numbers when creating your password.

Once signed into your account, you will enjoy being part of the Macy’s family. An online profile will give you access to convenient features that are designed to make your shopping experience quick, easy and filled with awesome exclusive member benefits. You will be able to update your account information, pay your bill online, see store events and get special offers that are customized just for you and your shopping trends.

Receive emails they give advanced notice about online and in-store specials and cells that also include free shipping events and special email only offers. Opt in for text messages to receive more special offers and exclusive cells straight to your cell phone. With be my wallet function, you can save your billing information securely and take advantage of an extra speedy checkout. My lists will store your favorite items and let friends and family know exactly what’s on your wish list.

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